Return and Exchange Policy for IlikaArtesanina

IlikaArtesanina strives to provide you with high-quality decor products that you’ll love. However, we understand that sometimes things don’t go as planned. This policy outlines the conditions for exchanging your decor items.

Exchanges:

• We are happy to exchange your decor items within 7 days of purchase.
• Exchanges are only available for unused and undamaged items.
• Original packaging and receipt are required for all exchanges.
• We do not offer refunds; exchanges are the sole remedy under this policy.

Reasons for Exchange:

• You received an incorrect item.
• The item is damaged upon arrival (please inspect your order upon delivery and contact us immediately if there’s an issue).
• You are unhappy with the size or color of the item .

Non-Returnable/Exchangeable Items:

• Any items that are used, damaged, or have missing parts cannot be exchanged.
• Custom-made or personalized items cannot be exchanged.

Exchange Process:

1. Contact us at +91 9212800003  or info@ilikaartesanina.com within 7 days of receiving your order to initiate an exchange.
2. We will provide you with instructions on how to return the item.
3. Once we receive the returned item and verify that it meets the exchange criteria, we will ship the replacement item to you.
4. You will be responsible for the return shipping costs.

Additional Considerations:

• We recommend insuring your return shipment for its full value.
• We are not responsible for lost or damaged return packages.

By placing an order with IlikaArtesanina, you agree to this return and exchange policy.

Here are some additional points you may want to consider including:

• A time frame for processing exchanges (e.g., within 5 business days of receiving the returned item).
• Whether you offer exchanges for store credit if the replacement item is more expensive.
• How to handle situations where the original item is no longer available.